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ISO 20000 - IT Process Wiki
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日期：2026-04-21
In contrast to the ITIL books, ISO 20000 does not offer specific advice on how to design your processes. It is rather a set of requirements which must ... ... ISO 20000 Sections (ISO/IEC 20000:2011) Related ITIL Processes (ITIL 2011) Ch. Title Remark 4 Se...看更多
