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ISO/IEC 20000 - Wikipedia, the free encyclopedia
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日期：2026-04-23
ISO/IEC 20000 is the first international standard for IT service management. It was developed in 2005, by ISO/IEC JTC1/SC7 and revised in 2011.[1] It is based on and intended to supersede the earlier BS 15000 that was developed by BSI Group.[2] ISO/IEC 20...看更多
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