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日期:2024-05-13
The Kano model is a theory of product development and customer satisfaction developed in the 1980s by ......
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日期:2024-05-08
狩野模式( KANO Model)受行為科學家赫茲伯格的雙因素理論的啟發,東京理工大學教授狩野紀昭(Noriaki Kano ......
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日期:2024-05-13
Answers to the most frequently asked questions about the Kano Model and similar customer analysis ......
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日期:2024-05-08
Kano Model Analysis Kano Model.doc Page 1 of 3 V 0.0 The Kano Model of Customer (Consumer) Satisfaction ......
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日期:2024-05-12
基本型需求是顧客認為產品“必須有”的屬性或功能。當其特性不充足(不滿足顧客需求)時,顧客很不滿意;當其特性充足(滿足顧客需求)時,無所謂滿意不滿意,顧客充其量是滿意。 期朢型需求耍求提供的產品或服務 ......
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日期:2024-05-11
Kano model Very satis ed Delighted Executed Executed very poorly or not well at all Basic Satisfying ......
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日期:2024-05-15
Summary and discussion forum. Measuring client happiness. ... Advantages of Kano’s Model Classifying ......
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日期:2024-05-13
Kano Model - Download as Powerpoint Presentation (.ppt / .pptx), PDF File (.pdf), Text file (.txt) or ......